It does not
tell you where
to click.
It clicks.
Pommy answers on WhatsApp, Instagram, Telegram and your site, then does the thing on the visitor’s own screen.
Start freeOn your site, answering first.
Real products, real stock, in the conversation.
What happens in the first second.
Five things, in the order a visitor meets them.
Sees the visitor stall and opens the conversation.
Reads your documents and writes the answer in your tone.
Pulls the matching products, with price and live stock.
Hands the thread to your team the moment it needs a person.
Every step above, from the closest edge location.
It does not explain the steps. It takes them with you.
Teach the agent a task once. From then on it does it with the visitor, on their own screen.
Trail boots€129
Overshirt€89Only on pages you verified, only the steps you wrote down. Password and card fields are removed from what it can see.
The things teams ask before switching.
Still unsure about something? Write to us and a person answers.
It replies on its own, from your documents, FAQs and catalog. Your team sees every conversation live and can take over at any moment, and Copilot drafts wait for an agent to press send.
It says so instead of guessing, and hands the conversation to your team with the full history, so nobody asks the visitor to repeat themselves.
Yes, with Journeys. It opens pages and clicks through the steps on the visitor's own screen, following a journey you have approved. Journeys are switched on per project.
Those fields are removed from what the assistant is shown, not hidden on screen. It walks the visitor to the field, hands back the keyboard, and waits until they press Continue.
No. Your conversations and your content are never used to train models.
It replies in the language each visitor writes in, from the same content. The chat widget itself comes in ten languages.
About ten minutes: create the assistant, add your content and paste one line of code. Channels like WhatsApp and Instagram can follow whenever you are ready.
Everything, for up to 500 AI replies a month, forever, with no credit card. Past that, Pro is $299 a month and Scale is tailored to your volume.
The screen your team works in all day.
Every channel in one list, the AI answering first, and the next thing to do always obvious.
Your agents, with a co-pilot.
Pommy drafts the reply before your agent even types — in your tone, grounded in your docs. One tap to send, edit, or ignore.
Agents that take action.
Connect any tool through MCP — your AI looks up an order, checks stock, issues a refund, or queries your database, right inside the chat.
WhatsApp, Instagram, Telegram and your site, in one inbox.
Every conversation lands in the same console, with the same AI answering first.
Two-way templates, rich media and click-to-chat ads. The AI answers first, your team takes over with one tap.
Story replies, comments and DMs answered in the same thread as everything else.
Connect a bot or a channel in a minute. Inline buttons, group chats and silent broadcasts.
Under 18kB, themes itself to your site, and works on mobile, dark mode and screen readers.
Built to be trusted with customer conversations.
The controls that let a support team hand the first reply to an AI.
Your data is not training data
Conversations are never used to train models.
Sensitive fields are removed
Password and card fields are stripped from what the agent can see.
A person is one tap away
The AI hands over when it is unsure, and Copilot sends nothing until an agent approves it.
Plays nice with your stack.
Connect the tools you already run — messaging, commerce, and calendars — in a couple of clicks.
Free up to 500 AI replies a month.
Everything is included. Talk to us when you outgrow it.
Everything you need to launch AI-first support.
- Up to 500 AI replies / mo
- AI agent in your tone and docs
- All four channels
- Agent console and smart routing
- Replies in every language
10,000 AI replies a month, 5 assistants, 5 team members, Copilot, your own domain and advanced analytics.
Talk to usTwo million AI replies a month, 20 assistants, 50 team members, priority onboarding and custom integrations. We tailor a plan to your volume.
Talk to usStart answering in ten minutes.
Add one script tag, connect a channel, and the AI is answering. Free up to 500 AI replies a month.
All your customer service tools, one powerful platform.
Pommy answers first on WhatsApp, Instagram, Telegram and your website, in any language, using your own docs and catalog. Your team steps in when a person is needed.
WhatsApp, Instagram, Telegram and your site, in one inbox.
Every conversation lands in the same console, with the same AI answering first.
Sofia writes on Instagram, then continues on your site. Your team sees one thread.
Identities are matched across channels, so the AI and your agents always have the full history.
What happens in the first second.
Five things, in the order a visitor meets them.
Sees the visitor stall and opens the conversation.
Reads your documents and writes the answer in your tone.
Pulls the matching products, with price and live stock.
Hands the thread to your team the moment it needs a person.
A closer look at the product.
Keep scrolling. The four surfaces your team uses every day, one after another.
The screen your team works in all day.
Every channel in one list, the AI on first reply, and the next thing to do always in view.
All channels
128Diego Tavares
via Web widgetCustomer
Session
Activity
Your agents, with a co-pilot.
Pommy drafts the reply before your agent starts typing, in your tone and from your docs. Send it, edit it, or ignore it.
- A ready reply for every incoming message
- Written in your voice, from your past answers
- Nothing is sent until your agent taps send
Agents that take action.
Connect a tool over MCP and the AI can look up an order, check stock, issue a refund or query your database, inside the conversation.
- Any MCP server, added in a couple of clicks
- Tools run mid-chat, within the limits you set
- Works with your own APIs and databases
Your AI sends product cards, with price and stock.
Ask “what trail runners do you have?” and Pommy replies with a swipeable carousel: image, price, tag, add to cart. Connect your catalog once; it works on every channel.
- Reads live from Shopify, WooCommerce, Stripe or a CSV
- Picks the best one to six matches for the question asked
- Hides what is out of stock
It does not explain the steps. It takes them with you.
Teach the agent a task once. From then on it opens the page, clicks the right things and says what it is doing, on the visitor’s own screen.
Trail boots€129Wool overshirt€89
Canvas pack€64It only acts on pages you verified as yours, and only on the steps you wrote down. Password and card fields are removed from what it can see, not just hidden on screen.
The things teams ask before switching.
Still unsure about something? Write to us and a person answers.
All questionsIt replies on its own, from your documents, FAQs and catalog. Your team sees every conversation live and can take over at any moment, and Copilot drafts wait for an agent to press send.
It says so instead of guessing, and hands the conversation to your team with the full history, so nobody asks the visitor to repeat themselves.
Yes, with Journeys. It opens pages and clicks through the steps on the visitor's own screen, following a journey you have approved. Journeys are switched on per project.
Those fields are removed from what the assistant is shown, not hidden on screen. It walks the visitor to the field, hands back the keyboard, and waits until they press Continue.
No. Your conversations and your content are never used to train models.
It replies in the language each visitor writes in, from the same content. The chat widget itself comes in ten languages.
About ten minutes: create the assistant, add your content and paste one line of code. Channels like WhatsApp and Instagram can follow whenever you are ready.
Everything, for up to 500 AI replies a month, forever, with no credit card. Past that, Pro is $299 a month and Scale is tailored to your volume.
Built to be trusted with customer conversations.
The controls that let a support team hand the first reply to an AI.
Redacted before the AI reads it
Card numbers and personal data are stripped from the text the model sees.
Every action is logged
AI replies, tool calls and handovers, with who did what and when.
A person is one tap away
The AI hands over when it is unsure, and Copilot sends nothing until an agent taps send.
Plays nice with your stack.
Connect the tools you already run — messaging, commerce, and calendars — in a couple of clicks.
Free up to 500 AI replies a month.
Everything is included. Talk to us when you outgrow it.
Everything you need to launch AI-first support today.
- Up to 500 AI replies / month
- AI agent trained on your tone & docs
- WhatsApp, Telegram & web widget
- Agent console with smart routing
- Replies in every language
For a team answering at volume, with the controls to shape how it answers.
- 10,000 AI replies / month
- 5 AI assistants, 5 team members
- Copilot drafting alongside your agents
- Your own domain, no Pommy branding
- Advanced analytics
Higher volume, advanced controls, and a partner who picks up.
- Everything in Free
- 2,000,000 AI replies / month
- Priority onboarding & support
- Custom integrations and SLAs