Shopify
Install from the Shopify App Store — the bubble and the live catalog in one step.
Connecting your Shopify store gives you two things at once: the chat bubble on your storefront, and an assistant that answers from your live catalog — the same price and stock your store shows at that moment.
Tip: This is different from the Showcase, where you write the cards yourself. Showcase is for services and hand-picked highlights; a store connection is for a catalog that changes on its own.
Installing#
- Install from the App Store
Find Pommy AI in the Shopify App Store and press install. Shopify asks which store to install on, so there is no address for you to type.
- Approve the permissions
Pommy asks to read products and to read your theme — nothing that can change a price, stock or order.
- Pick a workspace
Shopify sends you back to Pommy. Sign in — or create an account if this is your first store — and choose which workspace the store belongs to.
The chat bubble#
The bubble arrives as a Shopify app embed: no code to paste and nothing to edit in your theme. If it does not appear, open your theme editor and check that the Pommy AI Chat app embed is switched on under App embeds.
Where to manage it#
Everything lives on the Integrations page in the left menu. Shopify has two cards there — Chat widget and Live products — because one connection does two jobs, and each one shows its own state.
Removing the connection#
Remove on the Integrations page disconnects the store: the assistant stops reading the catalog and the chat bubble comes off your storefront. Uninstalling the app from your Shopify admin has the same effect. Your conversations and settings in Pommy stay where they are.