Import from your website (Scrape)
Pull a page's content into the knowledge base from a URL.
If the information already exists on your website, you don't need to retype it. The Scrape tab on the Knowledge Base page fetches a page's content from its address and turns it into a knowledge-base document.
- Open the Scrape tab
On the Knowledge Base page, switch to the Scrape tab in the left column.
- Paste the page address
Paste the URL of the page (e.g. your about page or a service page) and fetch it. Menus, footers and cookie banners are stripped automatically — only the real content remains.
- Review and save
A preview appears with the title and content, both editable. Trim anything you don't want, then click Save as Document — it joins the knowledge base and syncs like any other document.
Tip: Scrape one page at a time and skim the preview before saving — a clean, focused document beats a long noisy one.
Warning: Scraping copies the page's content as it is today. If you later change the page on your site, the document does not update itself — re-scrape or edit it in the dashboard.