Docs · 🚀 Getting Started

Dashboard tour: what's where?

A one-line map of every page in the left menu.

When you sign in, the left menu is your command center. The table below tells you what each page is for.

Daily work#

Menu	What it's for
Dashboard	Overview: conversation counts and summary charts.
Agent console	The live-support screen — watch, take over and answer conversations.
Support Cases	Support tickets: a record of work that needs follow-up.
Visitors	Visitors on your site and their past conversations.
Feedback	Ratings and comments your customers leave.

Menu	What it's for
AI Agent	Assistant settings: on/off, language, handover, booking.
Journeys	Walkthroughs the assistant performs on your own site — switched on per project by us.
Coding Agents	Connect your coding agent (Claude Code, Codex, Cursor…) to Pommy over MCP.
Knowledge Base	Documents, FAQs and help articles — plus website import and the showcase.
Canned Responses	Ready-made reply templates for your team.
Data Actions	Your own API endpoints, turned into tools the assistant can call.
Media Gallery	Images and files you've uploaded.

Menu	What it's for
Widget	The chat bubble's appearance and the install code.
Website	The domains your widget is allowed to run on, and their verification.
Integrations	Your store (Shopify, WooCommerce, ikas), Google Calendar, WhatsApp, Telegram and the rest.
API Connections	MCP servers — external tools your assistant can use.
Team	Team members and invites.
Roles & Permissions	Who can access what.
Tags	Label and organize conversations.
Audit Logs	A record of who changed what in the dashboard.
Reports	Team performance over a date range, with export.
Plan & Billing	Subscription and invoices.
Settings	Project settings.

Tip: The search box above the menu searches page names — the moment you wonder "where was that setting?", type it there.