Pommy Docs
Everything you need to set up Pommy and get the most out of it β in plain language.
Getting Started
What Pommy is, a 15-minute setup and a map of the dashboard.
4 pages β
Ask Pommy
The search box at the top of the dashboard also answers questions β from the documentation, and from your own numbers.
1 page β
Widget
Add the chat bubble to your site and make it match your brand.
3 pages β
AI Assistant
How the assistant thinks, every setting explained, and external tools. You train it from the Knowledge Base.
4 pages β
Knowledge Base
How you train the assistant: documents, FAQs, website import and articles.
3 pages β
Product Showcase
Product and service cards inside the conversation.
1 page β
Journeys
The assistant walks the visitor through a task on your own site β clicking, not explaining.
4 pages β
Your Store
Connect Shopify, ikas or WooCommerce so answers use live prices and stock.
4 pages β
Appointments
The assistant booking against your real calendar.
3 pages β
Live Support
Agent console, the calendar view, support cases, team and roles.
4 pages β
Channels
Beyond the widget: WhatsApp, Telegram, Instagram, email.
3 pages β
Coding Agents
Pommy is an MCP server: connect Claude Code, Codex, Cursor or any MCP client.
1 page β
FAQ & Troubleshooting
Answers to the questions people ask most, and minute-long fixes for the usual snags.
2 pages β